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4 posts tagged with "Documentation"

Documentation practices, knowledge management, and technical writing

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Rage Against Bad Network Diagrams

· 5 min read
Simon Painter
Cloud Network Architect - Microsoft MVP

I recently got drawn into a bit of LinkedIn rage bait: a post with a CCNA level question asking people to identify the broadcast domains in a given diagram. The diagram was simple enough and it was pretty clear what the question was trying to test, an understanding of what a broadcast domain is. The question did, however, elicit a lot of discussion. It left enough ambiguity that there was a valid answer for multiple interpretations.

The network documentation pyramid: why your spreadsheets aren't enough

· 11 min read
Simon Painter
Cloud Network Architect - Microsoft MVP

I've been thinking about why network documentation always feels incomplete. You know the feeling - you've got spreadsheets full of device details, beautiful network diagrams, and configuration backups. But when something breaks at 3am, you're still calling Dave from the pub because he's the only one who knows why VLAN 247 exists.

The problem isn't that we don't document things. It's that we're only capturing the bottom layer of what we actually need.